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Scope of Work: Email Content

This Scope of Work (“SOW”) dated {{order_date}} (“SOW Effective Date”) is entered into by and between {{billing_company}} (“Client”), and MARC Strategies, Inc., d.b.a. Fly Pages, a Missouri corporation (the “Agency”) and is entered into under the Master Services Agreement dated {{order_date}} (the “Agreement”) between Agency and Client as Exhibit A thereto.

Client agrees that they are hiring Agency to provide Constant Contact Email Content Updates. This SOW may be terminated as outlined in the Master Service Agreement.

EMAIL CONTENT UPDATES AND DISTRIBUTION

Client may choose one (1) time/month, one (1) time/quarter or custom timed email content support and distribution.
- Client will be billed package rate for each time content updates and distribution is requested.
Client must provide Agency with Account Manager or Campaign Creator access to client’s existing Constant Contact account to commence SOW.
Agency will work with a member of Client’s team via our standard submission request process to include relevant topics into Client’s email content. Submission scope and process is as follows:
- 1x/contracted period, Agency account manager sends email submission request to Client or schedules a 30-min conference call for Client’s desired content requests and distribution date.
- Agency will flow in client-provided copy and images for up to six (6) content blocks.
  - Agency will make minor content revisions to Client-provided copy for grammar, spelling or fluidity of content in template.
  - Additional content blocks can be added with prior client approval at an hourly rate of $100/hr.
  - Additional images can be created or purchased via stock photography with client approval. Stock photos will be billed back to Client for Agency reimbursement. Agency time to secure stock photography or create photos on client’s behalf will be billed at an hourly rate of $100/hour.
- Agency will email initial content draft to Client via Constant Contact’s test email feature for Client review and approval.
- Client is entitled to one aggregate round of minor revisions to be submitted via email to designated Agency contact.
  - Additional revisions will be billed at $100/hr.
- Agency makes Client’s aggregate requested revisions (that are within scope) and emails Client for final content approval.
  - Revisions will be made within 1 – 2 business days upon receipt.
- Agency schedules email for distribution to your existing Constant Contact email list on Client’s approved distribution date.
  - Agency may opt to upload client provided, correctly formatted email list if time allows.
  - Additional list work will be quoted as a separate SOW.
Agency will schedule an automated report from client’s Constant Contact account on behalf of Client for viewing of email campaign results.
This SOW will not exceed seven (7) hours of project management or SOW support.

APPROVALS AND SCHEDULING

Agency will work with Client via the following requirements to update and manage Client’s email content updates and email distribution:

- Email distribution will only be scheduled to Client’s designated Constant Contact list with prior Client approval.
  - If Agency does not receive written Client approval on all required components of email content in advance of desired email distribution date, Client agrees that unapproved email content or lists will not be scheduled or distributed until Client’s written approval is received. Lack of Client’s timely written approval may delay the email distribution date.
  - Client will not be issued a credit for missed email distribution dates if Agency has not received Client’s written approval for email content and lists prior to distribution date.
  - During the approval process, if Client’s requested changes are outside of the contracted SOW, additional revisions or new SOW requests by Client will be billed at $100/hr.
  - Agency agrees it will make all reasonable efforts to work with Client to get approvals.

EXCEPTIONS:

Additional email distributions, campaign creation, email templates, list management, image creation and content writing or revisions are not included in this package. Agency may provide additional support for noted exceptions as an add-on to this package with written approval by Client at an hourly rate of $100/hour when needed. With this add-on, time is billed monthly in 15-minute increments and billed only for time incurred.

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Signed by Michelle Eisenhart
Signed On: October 24, 2018

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October 9, 2018 11:46 am CDT

Scope of Work: Email Content Uploaded by Michelle Eisenhart - meisenhart@marcstrategies.com IP 162.194.250.209